Ratings & Reviews
Resident Reviews
|Recommended: NoSo far… terrible experience — Maintenance walked in my bedroom on me, naked without knocking while I was asleep when the issue they came to fix was in the dining room
response from property -had resident/staff meeting. Maintenance did knock. Maintenance found no issue with dining window so he checked bedroom window. Resident and maintenance tech conversed about window and he left. Resident has camera's to confirm.
|Recommended: YesGeneral Review — Suncrest Review
|Recommended: YesSun Crest Apartments — Tayonna was so nice and professional .. the office staff is so nice everything is so nice and clean and it’s a quiet area I would recommend to live here - Kyree
|Recommended: YesReview — Great
|Recommended: YesApartment — Very family safe and comfortable
|Recommended: NoPoor Property Management and Customer Service provided — Everything about this Apartments is very terrible as rated above. The 3rd generation of Property Managers at this Apartments are only concerned about money and no services provided yet they collected all charges. Too bad for new residents moving in.
|Recommended: NoI just can't — I believe the office ladies are doing their best with what they are challenged with. I also believe that the maintenance team is overloaded most of the time.
What I can't believe is the deteriorating condition of the property as a whole and the perplexing decision that valet trash would be an amenity. I have never been able to utilize the gym and only rarely used the pool once or twice in my first year as a resident due to the hours of availability.
There has been a sharp increase in crime. My car was vandalized at the tune of 3100.00. That same week a person in the next section was assaulted. Five days ago someone further down was stabbed. Just yesterday someone was egging cars within the complex. The latter three were reported on the Citizen App and confirmed valid by police. The property fencing is pointless AND ineffective due to the missing boards and modifications
that people have done to the metal fencing. More policing security presence couldn't hurt. - the office ladies have heard my complaint regarding the unacceptable lighting in our parking area and the broken door closing mechanism. Note the lighting has been an issue as long as i have been a tenant. - The landscaping is unsightly with weeds growing up into the hedges, broken limbs still hanging in the trees and the stacked up pile of the loose ones that have been there since last years storm season. There is a very obvious dead limb in the tree near our section of parking. Storm season may yet offer one of us another opportunity to pay our auto deductible were it to break away in our current storm season.
My lease I signed stated that our window covering blinds must be kept functional and the only thing seen unless blinds are open or up. There are Numerous areas where the blinds are highly damaged including vertical blinds and curtains or other items hanging in the windows.
It is rough out there in the world. We will likely never return to pre Covid-19 normal. Learning a new normal is challenging for all tenants, property managers and management companies. May we all step up to the challenge.
|Recommended: YesJust moving in — I just moved in so I haven't had the stay long enough to judge on much. But my ratings thus far would say this is a great place to live, great maintenance and the property manager was GREAT
|Recommended: YesGreat move in — Love Tayonna
|Recommended: YesPorter — Everything ran smoothly
|Recommended: YesGreat place — Been living here for a week and I love the planes going across the building and my building is quite
Thank you so much for your great review of Suncrest Apartments. We couldn't be happier that you are enjoying your stay. If there is anything else we can do to assist you please feel free to reach out to us. Thank you again for taking the time for the review and we hope you have a great day!
|Recommended: YesResident — No complaints
Thank you for your great review! We really appreciate residents taking the time to give us feedback on their experience. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you again for your review!
|Recommended: YesAwesome — everyones so friendly helps make your place feel like a home
Thank you for the kind review! We aim to make customer service our Number 1 Priority! Thank you for choosing Suncrest Apartments as your home!
|Recommended: NoEXTRA FEES ARE NO GOOD — WATCH OUT FOR EXTRRA FEES COMING
Thank you for updating us on your experience at Suncrest Apartments. Customer satisfaction is our number one priority. We have added some additional services to help enhance your living experience. If there has been a misunderstanding please contact our leasing office and we will be happy to review your lease and see if a mistake has been made. We also will be happy to explain some of the additional services we are offering. Thank you again for updating us and we hope to better serve you moving forward.
|Recommended: YesPaul — Paul
Thank you so much for your great review. We strive to make sure your stay at Suncrest Apartments is as enjoyable as possible. If there is anything we can assist you with please feel free to reach out to us. Thank you again for taking the time to provide us with a great review and we hope you had a great new year holiday!
